Products overview

Capture your products and services so the assistant and outreach work with the right context.

RL

RUBINLAKE Team

Updated: Jul 14, 2026

Products let you capture what you sell. Each product describes an offering along with its target persona, value, and use cases — a shared foundation for your team, the AI Assistant, and your outreach drafts.

Where to find products

  • Open Products from the navigation.
  • Create new products with Add product.

What a product contains

  • A name for the product or service
  • A description in Markdown that follows a persona template: target persona, pain points, value props, use cases, killer questions, and "why now"

Why it is worth it

  • The AI Assistant can use a product as context to draft tailored outreach messages.
  • Your team works from a consistent description of the target persona and value.

Tips

  • Start with your most important offering and set it as your default product.
  • Keep descriptions current so the assistant and your team always work with the right messaging.

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