Your invoices are under Account → Plan and billing (/account/billing) in the Invoices section, below the top-up card.
What the table shows
| Column | Content |
|---|---|
| Invoice number | The number for your accounting |
| Date | The invoice date |
| Amount | The invoiced amount |
| Status | Draft, Open, Paid, Uncollectible, or Void |
| Action | The download |
Both subscription invoices and invoices for credit top-ups are listed.
Download a PDF
Use Download in the invoice's row. The PDF opens for you to save for your records or your accounting.
If the download fails, the page says so. Try again.
Who sees invoices
Only the billing owner. Other members see the plan and the credit balance on the page, but no invoices.
When an invoice is missing
Check first whether the payment has completed. Bank debit can take a few days, and the invoice appears only afterwards. If an expected invoice is still missing, contact RUBINLAKE support from the user menu.
Was this article helpful?